Thank you for supporting ElvieArt3. I want you to be completely satisfied with your new artwork. Please read my policy regarding returns and refunds below:

return

Because of the unique and often delicate nature of original abstract art, returns are generally not accepted unless the item arrives damaged.

• If you are unsure about a piece, I encourage you to request additional photos or videos before purchasing.
• To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.

Refunds

Once your return is received and inspected, I will notify you of the approval or rejection of your refund.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days

damage item

Please note that commissioned pieces or personalized artworks are final sale and cannot be returned or refunded once the final approval is given by the client before shipping.

commission and personalized art

Please note that commissioned pieces or personalized artworks are final sale and cannot be returned or refunded once the final approval is given by the client before shipping.

cancellations

You may request a cancellation within 24 hours of purchase. Once the item has been shipped, cancellations are no longer possible.